-
General
-
Fees & Payment
-
Subsidies & Grants
General
What are WSQ courses?
The Singapore Workforce Skills Qualifications (WSQ) is a national credential
system that trains, develops, assesses and certifies skills and competencies for Singapore’s
workforce.
Funded and quality-assured by SkillsFuture Singapore, WSQ-accredited courses align with the
Skills
Framework to ensure that training meets industry standards and addresses both current and
emerging skill
demands.
These courses, which are eligible for SkillsFuture Funding and the use of SkillsFuture Credits,
equip
trainees with the skills needed to perform various job tasks and remain transferrable. A WSQ
certification
will be awarded at the completion of the course.
What are the benefits of attending Info-Tech’s WSQ courses?
For individuals with minimal experience, our WSQ courses are designed for easy
understanding, helping you build essential digital skills for a new career. For professionals,
you can
improve your efficiency and upgrade your digital proficiency through our courses. This keeps you
competitive in the current job market, where many businesses prioritise digitalisation and
productivity.
Our courses include hands-on learning activities to help gain confidence and competence in
digital tools,
enabling you to tackle real-world challenges effectively.
Are there any prerequisites for enrolling in a course?
Info-Tech's WSQ courses are designed to be beginner-friendly, but trainees need a basic level of English proficiency and computer skills. You can find the specific entry requirements for each course on their respective pages.
Do I need to bring anything for the course?
Certain courses may require you to bring along items for the class. You will be informed of the items to bring via a course confirmation email which you will receive after applying for a course on our website.
Do you provide certification upon course completion?
An e-certificate will be awarded by SkillsFuture Singapore to trainees who successfully meet the requirements to pass the WSQ course. Trainees may access their WSQ e-certs on the MySkillsFuture Portal.
Where is the training held? Are online classes available?
The training will be held at Info-Tech's premises, conveniently located at 80
Bendemeer Road. Our training rooms are designed to be conducive and promote active involvement
and direct
interaction between trainers and participants.
Online version of this course is available and conducted via Zoom. You may select your preferred
mode of
training when you register for the course.
Will meals be provided for full-day courses?
Yes, halal-certified lunch will be provided for full-day courses. Please indicate any vegetarian dietary restrictions when you sign up for the course.
Is there any requirement for passing the course?
Trainees must achieve at least 75% attendance for the course. For courses with an assessment component, they will also need to complete and pass the assessment.
How do I register for a course?
For self-sponsored individuals with Singpass access, you can register for a course
via our Sign-Up portal after selecting your preferred time slot on the respective course page.
For individuals without Singpass access and for corporate sign-ups, you may fill out our enquiry
form
here. Our consultants will contact you to verify
your details, share available course dates, discuss
eligible course grants, and provide the final net fee for the course.
Can I transfer my course enrolment to another person?
No, transferring of course enrolment is not possible. You need to cancel your class application and register for the class under the attendee’s name.
How do I reschedule a course that I have registered for?
You can reschedule your course via the student portal.
Rescheduling must be done at least 10 working days before the course start date. Changes made
fewer than
10 days before the start date are not allowed. You can only reschedule your course once.
What courses are offered at Infotech Academy?
Fees & Payment
How is Goods & Services Tax (GST) for the course calculated?
GST is charged on the gross course fee before any deduction of subsidy, at the prevailing rate of 9%.
What payment methods are accepted?
We accept the following payment methods:
- Option 1: SkillsFuture Credit / PSEA Fund
For Singaporeans aged 25 and above, you can choose to cover the remaining course fee after subsidy with your SkillsFuture Credit for any of our WSQ courses, subject to your credit balance. For Singaporeans aged 30 and under, you may pay with PSEA as well.
- Option 2: Credit Card
We accept all major credit and debit cards, including Visa and Mastercard.
What is Info-Tech Academy’s withdrawal / refund policy?
Requests for course withdrawal must be made in writing and are subject to
Info-Tech
Systems Integrators Pte Ltd’s approval.
Course fee refunds are based on the following
conditions:
| When written notice of cancellation or withdrawal is received | Refund policy |
|---|---|
| More than 10 days before the course start date | Full refund of course fee paid |
| 4 – 10 days before the course start date | Refund of course fees paid with a $100 administrative charge per trainee |
| 3 or fewer working days before the course start date, or failure to attend without prior notice | No refund |
Subsidies & Grants
SkillsFuture Funding
What is SkillsFuture Credit?
SkillsFuture Credit is a scheme that promotes skills enhancement or transition into new areas
outside of your current field. The SkillsFuture Credit can be used to pay out-of-pocket course
fees for attending SkillsFuture Credit-eligible courses.
All Singapore Citizens aged 25 and above will receive an opening credit of $500, which does not
expire. A one-time top-up of $500 was provided to those aged 25 and above in 2020, which will
expire at the end of 2025.
Singaporeans aged 40 years and above will also receive a SkillsFuture Credit (Mid-Career) top-up
to pursue a substantive skills reboot. The SkillsFuture Credit (Mid-Career) can be used to
offset fees of SkillsFuture Credit (Mid-Career)-eligible courses only.
How do I claim my SkillsFuture Credit for a course?
To apply for SkillsFuture claim:
- You need to agree to utilising your SkillsFuture Credits as part of the payment for the course during the course registration process.
- You will be redirected to SkillsFuture and will be required to log in with your Singpass.
- Please indicate the amount of SkillsFuture Credits you’d like to use in the form on the SkillsFuture portal. The amount will be reflected in the course fee breakdown after submitting the form.
To successfully receive SkillsFuture funding for the course, the trainee must achieve at least 75% attendance for the course and pass the assessment(s) of the course.
UTAP
What is UTAP?
The Union Training Assistance Programme (UTAP) is a subsidy provided to NTUC members to help
offset training costs, encouraging members to pursue skills upgrading courses.
NTUC members can receive 50% off the unfunded course fees, up to $250 each year. For members
aged 40 and above, this support increases to $500. Unfunded course fees are the remaining amount
payable after applying government subsidies.
Who is eligible for UTAP?
All NTUC members and NTUC Starter members can apply for UTAP and UTAP-Lite respectively. However, the following criteria must be met to be eligible for UTAP/ UTAP-Lite:
- Paid-up NTUC membership before course commencement, throughout the entire course duration and at the point of claim.
- Course must be supported under UTAP and commence within the UTAP approved period.
- Trainee must achieve minimum of 75% attendance for the course and sit for all prescribed assessment(s) if any.
- Claims must be submitted via UTAP system within 6 months after course completion.
- Course must not be fully funded through company sponsorship or other types of funding.
How do I apply for UTAP?
To apply for UTAP claim:
- You need to register and complete a course that is supported by UTAP.
- Log in to the U Portal account to submit your UTAP application, together with the proof of payment and proof of course completion.
- Application must be submitted within 6 months after course completion, late applications will be rejected.
PSEA
What is the Post-Secondary Education Account (PSEA)?
The Post-Secondary Education Account (PSEA) is part of the Post-Secondary Education Scheme aimed in assisting Singapore Citizens in the cost of their post-secondary education. Singaporeans under 30 years of age can use their PSEA to offset the fees of approved government-subsidies courses conducted by private training providers, including WSQ courses.
How do I apply for a course using my PSEA?
If you would like to use your PSEA to offset the remaining course fees, please send us a message via our enquiry form here or call us at 6668 7222 before applying for a course.
Corporate Subsidies
What is SkillsFuture Enterprise Credit (SFEC)?
SkillsFuture Enterprise Credit (SFEC) aims to encourage employers to undertake enterprise and workforce transformation initiatives. It provides additional support, over and above the existing schemes, to eligible employers for their enterprise and workforce transformation efforts.
How much SFEC is my company eligible for?
Eligible employers are entitled to a one-time $10,000 SkillsFuture Enterprise Credit (SFEC) to offset up to 90% of out-of-pocket expenses on qualifying costs for supportable initiatives, beyond the support provided by existing schemes. To utilise, please message us via our enquiry form here or call us at 6668 7222.
What is Absentee Payroll (AP) funding?
Absentee Payroll (AP) funding is a grant to help defray some manpower costs incurred when you send your Singaporean, Permanent Resident and LTVP+ employees for SSG-funded training. This is fixed at S$4.50 per hour, with a cap of S$100,000 for each organisation per calendar year. To apply, please message us via our enquiry form here or call us at 6668 7222.
What is the Enterprise Innovation Scheme (EIS) and how do I submit a reimbursement claim under this scheme?
The Enterprise Innovation Scheme (EIS) is introduced to encourage businesses to engage in research and development, innovation, and capability development activity, including training, by providing enhanced tax deductions/allowances or cash payout. To claim, please message us via our enquiry form here or call us at 6668 7222.
Can’t find an answer to your question?
Send us an enquiry and we will reach out to you as soon as possible.