Make your daily office tasks easier
with our Digital Office Skills Course
Course Overview
Acquire essential digital office skills to streamline your daily routines and improve efficiency. Through this hands-on course, you will learn how to perform office tasks more efficiently. Gain practical skills in online research, email management, presentation creation, basic data analysis, and meeting organisation.
During the course, you’ll practice using a variety of digital tools like office software, online platforms, and AI. Gain valuable techniques and tips to simplify your work, boost productivity, and enhance overall performance.
Mode of Training:
Classroom (Info-Tech Office)
Duration:
8 Hours (1 Day)
Mode of Assessment:
Written & Practical Performance Assessment
Prerequisite
- Min. 3 GCE ‘O’ Level Passes or WPL Level 5
- Basic computer skills
- Min. 1 year of work experience
Learning Outcomes
By the end of this course, you will be able to:
- Streamline tasks and boost efficiency with AI tools like ChatGPT and Gemini.
- Improve research skills with search techniques and internet resources.
- Craft clear, effective emails with professional email techniques and best practices.
- Enhance data visualisation and analysis with Microsoft Excel features like Pivot Table.
- Deliver impactful presentation by creating engaging decks with AI presentation tools like Powerpoint 365.
- Effectively manage schedules, meetings and conferences with online platforms like Zoom.
Tools & Platforms covered in our Office Skills Course
Certificate
You will receive a certificate from Info-Tech Academy when you successfully complete the course, together with a WSQ Statement of Attainment.
Course Fees & Subsidy
| Singapore Citizens & Permanent Residents (21-39 years old) |
Singapore Citizens (40 years old & above) |
|
|---|---|---|
| Course fees | S$500 | S$500 |
| Course fees after SkillsFuture subsidy | S$250 (after 50% subsidy) | S$150 (after 70% subsidy) |
| 9% GST (on full course fees) | S$45 | S$45 |
| Nett Course Fee | S$295 | S$195 |
Additional Subsidy
- Singaporeans 25 years old & above can cover remaining fees with SkillsFuture Credits.
- NTUC UTAP members can receive up to 50% support after course subsidy.
- Singaporeans 30 years old and below can cover remaining fees with Post-Secondary Education Account (PSEA).
Example
John is a 40-year-old professional who wants to expand his skillset. He wants to enrol in the Info-Tech Essential Office Skills course and has enough SkillsFuture Credits to cover the remaining course fees after subsidy. Total fees John has to pay will be:
| Course fee | S$500 |
| Course fee after SkillsFuture subsidy | S$150 (70% subsidy) |
| Nett course fee (with 9% GST on full course fees) | S$195 |
| Final course fee payable | S$0(After applying SkillsFuture Credits, PSEA and/or UTAP, the final course fee could potentially be this amount) |
| Non-Small-Medium Enterprises (Non-SMEs) |
Small-Medium Enterprises (SMEs) | |
|---|---|---|
| Course fees | S$500 | S$500 |
| Course fees after SkillsFuture subsidy | S$250 (after 50% subsidy) | S$150 (after 70% subsidy) |
| 9% GST (on full course fees) | S$45 | S$45 |
| Nett Course Fee | S$295 | S$195 |
Additional Subsidy
- SkillsFuture Enterprise Credit (SFEC): can be used to offset 90% of remaining fees.
- Absentee Payroll: Claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- For training conducted outside working hours, AP funding is given to the employers to defray the overtime pay that was paid to their employees. ...Hence to qualify for AP funding, employers must have in place a Human Resource (HR) policy which provides for the payment of overtime pay to employees for these training hours and pay their employees overtime pay for these hours, in accordance with the HR policy.
- Reimbursement via Enterprise Innovation Scheme (EIS):
- Annual tax deduction of 400%, OR
- Convert 20% of course fees into cash payout.
Meet The Trainer
Gain valuable insights from a certified trainer who has years of
experience in training and industry
knowledge.
Malcolm Chen
Malcolm, a workforce development consultant and previous Regional Marketing Head in hospitality, has a diverse background spanning 15+ years' experience in HR, digital marketing, corporate communication, and hospitality management across Asia-Pacific. He equips individuals with digital best practices while nurturing leadership and cross-cultural communication skills.
Testimonials
"I am so grateful for the opportunity to learn from you. I’d like to say a big “THANK YOU” for your guidance, patience, and for making the learning experience enjoyable for all of us!"
"You are such a wonderful trainer. You made the class more interactive and comprehensible. I enjoyed every bit of the training, as well as your great sense of humor!"
"Your engaging teaching style and professionalism did not go unnoticed. Learning from you is truly a rewarding experience, and I appreciate the effort you put into making the class both informative and enjoyable."
Maximise your office tasks efficiency with our Digital Office Skills course
Office Skills Course FAQs
What are office skills?
Office skills are essential abilities for performing tasks in an office effectively. They help individuals manage administrative duties, communicate efficiently, and use various software and tools to boost productivity. Key office skills include:
- Computer literacy skills: Knowing how to use new and emerging software like generative AI.
- Communication skills: Writing clear emails, create reports and communicate effectively
- Organisation skills: Managing time, prioritising tasks and organising files.
- Data management: Handling data and conducting data analysis using spreadsheets.
- Scheduling: Using calendars and scheduling tools to plan and organise meetings, events, and tasks.
- Presentation: Creating and delivering engaging presentations using software.
Why should I attend this Digital Office Skills course?
In a world dominated by technology and AI, digital upskilling is crucial to stay competitive in today’s job market. This course will teach you how to use popular digital tools to greatly enhance office skills, improve your performance and administrative efficiency.
By attending, you’ll gain valuable digital skills to enhance your daily tasks, reduce repetitive work, and boost productivity. You’ll also improve team collaboration and be better equipped for the modern workplace.
What are the digital tools covered in this Digital Office Skills course?
This course covers the AI tools, office software and online platforms commonly used in a modern office environment to enhance office tasks efficiency. They include ChatGPT, Gemini, Meta AI, Microsoft Excel, Zoom, Powerpoint 365 and more.
What are the prerequisites for enroling in this Digital Office Skills course?
Learners must meet the following entry requirements to enrol in this course:
- Possess a min. of 3 GCE ‘O’ Levels passes including English, or have Workplace Literacy (WPL) Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
- Basic computer skills – ability to perform basic computer functions
- Min. of 1 year of work experience
Where is the training held? Is there an online version of this Digital Office Skills course offered?
The training will be held at Info-Tech's premises, conveniently located at 80 Bendemeer Road. Our training rooms are designed to be conducive and promote active involvement and direct interaction between trainers and the learners.
Online version of this course is currently unavailable. However, we may have plans to hold an online class in the future. More details will be posted on our website once it is ready.
Do I have to bring anything along for the class?
You will be informed of the items to bring via a course confirmation email, which you will receive after enroling in the course.
How do I register for this Digital Office Skills course?
For self-sponsored individuals, you can select your preferred time slot for the class and register here. For corporate sign-ups, you may fill out our enquiry form here. Our advisors will contact you to verify your details, share available course dates, discuss eligible course grants, and provide the final nett fee for the course.
What are the requirements to successfully complete this Digital Office Skills course?
Learners must achieve at least 75% attendance for the course. They will also need to complete and pass the assessment of the course.
Will there be any certification awarded if I complete this Digital Office Skills course?
Learners who successfully complete the course will receive a certificate of completion issued by Info-Tech Academy and a WSQ Statement of Attainment.
Do you offer other WSQ courses?
Yes, we also have HR Course and Human Resource Course where you will learn HR essentials and in-depth HRMS, as well as our Accounting course, and AI course.
Other WSQ courses you may be interested in:
Human Resource Course
WSQ Basics of Human Resource Management & Practical Training with Info-Tech HRMS
HR Course
WSQ Integrating Human Resource Management System (HRMS) for Enhanced Productivity
Accounting Course
WSQ Basics of Accounting & Practical Training with Info-Tech Accounting Software
ArtificiaI Intelligence Course
WSQ Effective Use of Generative AI Tools for Productivity Improvement